Chief Nursing Officer Retention and Turnover Studied by SON Professors


Cheryl B. Jones, PhD, RN, FAAN, Donna S. Havens, PhD, RN, FAAN, and Pamela A. Thompson, MS, RN, FAAN, are the winners of the American College of Healthcare Executives 2009 Edgar C. Hayhow Award for their article “Chief Nursing Officer Retention and Turnover: A Crisis Brewing? Results of a National Survey.” The article appeared in the March/April 2008 issue of the Journal of Healthcare Management.

The award will be presented on March 25, 2009, at the Wednesday morning Hot Topic Session #2 during the American College of Healthcare Executives 52nd Congress on Healthcare Leadership in Chicago.

ACHE grants the Hayhow Award annually to the author(s) of an article judged the best from among those published in the Journal of Healthcare Management, ACHE’s official journal. Named in honor of ACHE’s 14th Chairman, the Edgar C. Hayhow Award recognizes outstanding contributions to healthcare management literature. The article was selected by ACHE’s Article of the Year Awards Committee.

In their article, the authors present findings from their study on chief nursing officer (CNO) turnover and retention in U.S. hospitals. One of the major study findings is that approximately 62 percent of respondents plan to make a job change in the next five years, with about one-quarter of those set to retire. These results can be used by healthcare leaders to develop strategies and policies for recruiting and retaining CNOs and to ease the transition for CNOs and other staff when CNO turnover occurs.

Jones is associate professor, University of North Carolina at Chapel Hill School of Nursing; Havens is professor, University of North Carolina at Chapel Hill School of Nursing; and Thompson is CEO of the American Organization of Nurse Executives in Washington, D.C.


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